Key Account Manager (H/F)

Manage and develop an existing customer portfolio:

• Retain existing customers and develop business with them: make regular visits and contacts, propose our know-how and new products.
• Conduct Business Review visits with strategic customers
• Manage the contractual aspect of the managed portfolio for which he/she is responsible
• Take charge of all prospecting and sales development in a given geographical area. Search for prospects through various data sources and customer contacts.
• Conduct competitive intelligence on our markets (competitors’ proposals, Target prices, etc.).
• Report specific problems in target markets to sales management.

The Key Account Manager is responsible for controlling his/her sales margin, and for checking the profitability of his/her portfolio.

In line with the company’s strategy and with a constant concern to optimize this margin, manage bids as effectively as possible:

• Receive and analyze quotation requests
• Negotiate prices
• Follow-up and monitor ongoing business (with customers and/or internally).
• Manage « Partner » and « Stratégic » Customers
• Carry out local follow-up on customers (at least 4 times a year for « Partner »)
• Identify and analyze risks and opportunities for the customer portfolio (keep abreast of developments, projects, the customer environment, etc.).
• Be responsible for and guarantee customer development according to the established Roadmap (3-year development vision).

Managing customer relations with Tech Power Electronics:

• Resolve disputes and blockages with other company departments
• Represent Tech Power Electronics to customers and prospects

Perform administrative tasks:

• Make visit reports
• Manage price requests and their follow-up on CRM /OXELO
• Initiate the quarterly Roadmap and update the status of NBOs.
• Organize Business Reviews